Privacy Policy

Introduction

DBC Dania Beach Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our services or visit our website. By using our services or providing us with your information, you consent to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us when you request a quote, schedule a consultation, or hire us for concrete services. This may include your name, address, phone number, email address, property details, and payment information. We also collect information about your project requirements and any special requests or concerns you share with us.

When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, device information, and pages you visit. We use this information to improve our website performance and understand how visitors interact with our content. We may also use cookies and similar technologies to enhance your browsing experience.

How We Use Your Information

We use the information we collect to provide you with concrete services, communicate about your project, and send you quotes and invoices. Your contact information allows us to schedule appointments, send project updates, and answer your questions. We also use your information to improve our services, understand customer needs, and develop better solutions for future clients.

We may use your information for marketing purposes, such as sending you information about our services, promotions, or tips for maintaining your concrete. You can opt out of marketing communications at any time by contacting us or following the unsubscribe instructions in our emails.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with trusted service providers who help us operate our business, such as payment processors, accounting firms, or scheduling software providers. These partners are required to protect your information and use it only for the purposes we specify.

We may disclose your information if required by law, such as in response to a court order or government request. We may also share information if we believe it is necessary to protect our rights, your safety, or the safety of others.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. We use secure servers, encrypted communication, and access controls to safeguard your data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You provide information to us at your own risk.

Data Retention

We retain your personal information for as long as necessary to provide you with services, comply with legal obligations, resolve disputes, and enforce our agreements. After your project is complete, we may keep your contact information and project details for a reasonable period in case you need follow-up service or warranty support. You may request deletion of your information at any time, subject to our legal and business requirements.

Your Privacy Rights

You have the right to access, correct, or delete your personal information that we hold. If you believe any information we have about you is inaccurate or incomplete, please contact us and we will update our records promptly. You also have the right to opt out of marketing communications and request that we stop using your information for certain purposes.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act. If you are a resident of the European Union, you may have rights under the General Data Protection Regulation. Please contact us to exercise any of these rights.

Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to collect information about your browsing activity. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any external sites you visit.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info@daniabeachconcreteworks.com or call (954) 766-1460. We are committed to addressing your concerns and protecting your privacy.